|Appendix A: Glossary
The access gap or true access gap refers to people and places that remain beyond the reach of the market due to inadequate income or geographic isolation.
Short for code division multiple access, a transmission technique used in digital wireless technology.
The continuation of benefits after major assistance from the donor has ended. Ensuring that development projects are sustainable can reduce the likelihood of their collapsing after external funding has ended; it also reduces the financial cost of development projects and subsequent social problems, such as stakeholders’ dependence on external donors and their resources. All development assistance, apart from temporary emergency and humanitarian relief efforts, should be designed and implemented with the aim of achieving sustainable benefits. Retrieved from
For a discussion more specific to telecenters, see Stoll, 2004.
The gap between those with regular, effective access to digital technologies and those without it—in other words, those who are able to use technology to their own benefit and those who are not. Retrieved from
The use of information and communication technologies (ICTs) to improve the activities of public sector organizations.
Generally, e-Literacy is seen as encompassing both ICT literacy and information literacy, combined with whatever other literacies are relevant to a particular education context.