|Chapter 10: ConclusionóLearning, Looking Ahead, and
Keeping an Eye on the Ball
10.2. Looking Ahead
Telecenter deployments are taking place around the world in a very dynamic environment, which presents opportunities and challenges. Business models are constantly evolving to enable provision of a broader set of services in a more sustainable manner, and technological advances are expanding the range of options available for deployment of telecenters. Having more options is certainly an advantage, but it also presents decision-making challenges.
There is good reason for optimism. In many cases, the solutions employed to date have been the best (or only) choice for a solitary telecenter, but are suboptimal on a larger scale. This has been particularly true for rural connectivity, where there are only a few possible solutions, all of them very cost ineffective. Acting collectively at scale, rural communities can have very affordable communications and connectivity, if the national processes for infrastructure investment are handled thoughtfully. The same is true of applications that serve the common people—no single center can afford