|Chapter 3: Analyzing the Local ICT Environment in
3.1. Queries to the Telecenter Help Desk
We’ve been going through a nationwide consultative process focusing on the national ICT strategy in the past couple of weeks. As part of this, yesterday I facilitated a small brainstorming session with colleagues representing a broad range of stakeholders in this process. Our goal was to articulate key questions to be addressed in the design stage. The next step is to start looking for answers to these questions. We hope you can give us some direction.
3.2. Telecenter Ecosystems and Local ICT Environments
In Chapter 2, we pointed out that a key lesson of past projects has been the need to design initiatives based on a good understanding of the local realities and to engage the community in designing the initiative.Development of a healthy telecenter ecosystem depends not only on designing initiatives that are grounded in local needs and resources, but also on initiatives that reach beyond the local community to partner with outside organizations. Partners such as NGOs, agricultural extension service providers, corporations, and educational institutions need to be part of the broader telecenter ecosystem.