Services and Content
5.14. Make It Your Own
Some of the areas that merit special consideration in planning include:
- Do you know what types of services are currently offered by telecenters in your country? What are key differences in the types of services offered across telecenters? Are some telecenters more innovative than others in the range of services they provide?
- Are there some examples of innovative pricing, business models, or marketing strategies telecenters use to help build demand for new services? Where do most of the telecenters’ revenues come from?
- Are telecenters working independently of each other with regard to services, or are there some emerging partnerships for the development of common services or content? Which organizations (public or private) or experts could contribute to the development of services to be delivered through telecenters?
- Are parallel national efforts underway to get the development-oriented organizations in the country—government ministries, NGOs, development agency-funded projects, commercial organizations—to put their materials in their local language and locally relevant content resources on the web?
- What opportunities can you identify for employment generation and business transactions to take place in your context?
5.15. Analyzing Your Situation
In Chapter 5, we have discussed considerations related to the definition and selection of services that might be appropriate in different situations. As a simple example of how these questions might factor in the systematic development of a plan, we will hypothesize that there are three different categories of hardware capability that we consider relevant for some specific situation. In this case, the levels might be defined as:
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